> I am booking tickets for a party. I see there is a limit of 6 per order. How can I buy more tickets?
I can’t find the night and club I’m looking for. Where is it?
We are increasing the amount of clubs and promoters we work with every day, so if you can’t find it now, check again in a few days.
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Why do I need to give my mobile number?
Although it is not compulsory to give us your mobile number, we send e-tickets to your phone as well as via email so it is a quick, easy and paper free way of getting into your favourite club.
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Why do I need to give my email address?
We need your email address so we have means of contacting you in case of any problems. Also your e-ticket is sent to you via email as well as an SMS text message delivered to your mobile telephone.
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How do I get my tickets?
Your tickets will be sent to the email address and mobile telephone number you supply.
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I don’t have a mobile telephone, can I still use ViewTickets™?
Yes, providing you have supplied an email address, you will also receive an e-ticket which can be presented at the door with valid ID.
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I am booking tickets for a party. I see there is a limit of 6 per order. How can I buy more tickets?
We set a limit for security reasons. We suggest another member of your party buys tickets for the rest of your group.
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I prefer to pay for my ViewTickets™ by cheque. Do you accept this?
Unfortunately as this is an online system, we only take payment by card.
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I have a very old mobile phone, will it accept ViewTickets™?
ViewTickets™ works on all models and networks.
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I have bought some ViewTickets™. I want to buy more. Can I do that?
Yes, simply follow the same process as before and purchase online.
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How will my ticket be distinguished from other tickets?
Each ticket has a unique ticket number which is cross referenced at the door.
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How will the venue know who I am?
The venue/promoter is sent a list of everyone who has purchased ViewTickets™ and will check at the door.
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I want to cancel one or all of my tickets, how do I go about that?
Providing you are giving enough notice (see terms and conditions), contact the ViewTickets™ team at support@viewtickets.co.uk or on 0870 242 1235 who will make the arrangements.
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What is the booking fee?
The booking fee covers all administration charges as well as the cost of all SMS text messages.
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What do I take with me on the night?
You must take either a print out of your email e-ticket or your mobile phone with your SMS ticket and a valid form of ID.
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What is ROAR?
ROAR is the right to refuse admission for any reason.
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What will you do with my personal information?
All personal information is kept in our secure database and is not given out to any third parties.
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